Privacy Policy

Last updated: June 2026

This Privacy Policy describes how FamilyTree ("we", "our", or "the Service") collects, uses, and protects information when you use our platform. By creating an account and using FamilyTree, you agree to the terms of this policy.

1. Information We Collect

We collect the following categories of information:

• Account information: your full name, family name, username, email address, and encrypted password when you register.
• Family data: names, birth dates, death dates, relationships, and notes that you enter about family members.
• Subscription information: your subscription plan, start and end dates, and payment status.
• Usage data: log files, IP addresses, browser type, and pages visited, for security and troubleshooting purposes.

We do not collect sensitive financial information such as credit card numbers. Payment processing, when introduced, will be handled by a third-party provider.

2. How We Use Your Information

• To provide and operate the FamilyTree service.
• To authenticate you and protect your account.
• To display your family tree and data to you when you are logged in.
• To manage your subscription and notify you of trial expiry or renewal.
• To improve and secure the service.

3. Data Isolation and Privacy

Each user's family data is completely private and isolated. Your family members, relationships and notes are visible only to you when logged into your account. No other user can see your data. We do not display, sell, or transfer your family data to any third party.

4. Data Storage and Security

Your data is stored in a secure PostgreSQL database. Passwords are stored as one-way cryptographic hashes - we cannot recover your password and it is never stored in plain text. We use industry-standard security practices to protect data at rest and in transit.

While we take security seriously, no system is completely immune to breaches. We recommend using a strong, unique password for your account.

5. Data Retention

Your data is retained for as long as your account is active. If you wish to delete your account and all associated family data, please contact us at the address below. We will process deletion requests within 30 days.

6. Cookies

FamilyTree uses a single session cookie to keep you logged in. This cookie is strictly necessary for the service to function and contains no personally identifying information other than an encrypted session identifier. We do not use tracking cookies, advertising cookies, or analytics cookies.

7. Third Parties

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers (e.g. hosting infrastructure) solely to operate the service, under strict confidentiality obligations.

8. Children's Privacy

FamilyTree is not directed at children under the age of 13. Family tree entries may include information about minors (e.g. children, grandchildren) entered by an adult account holder. This data is stored privately and is not accessible to others.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and all associated data.
• Object to or restrict certain processing.

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.

---